Terms and Conditions

Welcome to Pookie. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

Pookie is an online shopping platform that provides products, services, and content for customers. We reserve the right to modify, update, or discontinue any part of the website or services without prior notice.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

3. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. Pookie reserves the right to correct any errors, update information, or cancel orders if incorrect information is displayed.

4. Orders & Payments

All orders placed through our website are subject to acceptance and availability. Once an order is placed, you will receive an order confirmation. Payments must be completed through the available payment methods provided on the website.

5. Shipping & Delivery

Delivery timelines are estimated and may vary depending on location, courier services, and unforeseen circumstances. Pookie is not responsible for delays caused by third-party shipping providers.

6. Returns & Refunds

Customers may request returns or refunds according to our Return Policy. Returned products must be unused, undamaged, and in original packaging. Refund processing times may vary depending on the payment provider.

7. User Responsibilities

Users agree not to misuse the website, upload harmful content, attempt unauthorized access, or engage in fraudulent activities.

8. Intellectual Property

All website content including logos, text, images, graphics, and designs are the property of Pookie and may not be copied, distributed, or used without permission.

9. Limitation of Liability

Pookie shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact our support team through the contact details provided on the website.