Privacy Policy

At Pookie, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party providers)
• Order history and preferences

2. How We Use Your Information

Your information may be used to:

• Process and deliver orders
• Provide customer support
• Improve our website and services
• Send order updates, promotions, and important notifications
• Prevent fraud and maintain website security

3. Payment Security

Payments are processed using secure payment gateways. Pookie does not store sensitive payment information such as card numbers or CVV details on our servers.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Information may only be shared with trusted partners such as payment processors, delivery services, or legal authorities when required.

5. Cookies

Our website may use cookies to improve user experience, remember preferences, and analyze website traffic.

6. Data Protection

We implement appropriate security measures to protect your information against unauthorized access, loss, or misuse.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

8. Your Rights

You may request access, correction, or deletion of your personal data by contacting us through our support channels.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through the contact information available on our website.